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Payment and dispatch

The following terms and conditions apply:
The products are delivered all over the world.

Dispatch costs (exclusive of legally applicable VAT)


Domestic deliveries (Germany):

We charge shipping costs within Germany on the basis of the shipping weight.
Exact information on postage costs is always displayed in the shopping cart according to the item(s).


DHL Parcel
  • Available for all goods
  • Includes tracking
bis 03,0 kg
bis 05,0 kg
bis 10,0 kg
bis 20,0 kg
bis 31,5 kg

Other delivery options are available on request.



Deliveries to foreign countries (International shipping):

We charge shipping costs for deliveries to foreign countries on the basis of the shipping weight. Exact information on postage costs is always displayed in the shopping cart according to the item(s).


DHL Parcel International:

  • Available for all goods
  • Premium shipment (unless indicated otherwise)
  • Includes tracking & full insurance

EU Zone 1 (Austria, Belgium, Czech Republic, Denmark, France, Luxembourg, Monaco, NetherCountrys, PoCountry)

EU Zone 2 (Italy, Sweden, Slovakia, Slovenia, Spain, Hungary)

EU Zone 3 (Bulgaria, Estonia, Finland, Greece, Ireland, Croatia, Latvia, Lithuania, Malta, Portugal, Romania, Cyprus)

Non-EU Countries
Weight (kg) incl. packaging material

3kg 5kg 10kg 20kg 30kg
Zone
Zone 1 non-EU #
€16.00€19.00€22.50€26.00€30.00
Zone 2 non-EU
€17.50€19.50€22.50€34.00€44.00
Zone 3 non-EU €27.00€30.00€40.00€55.00€73.00
Zone 4 non-EU
€34.00€39.00€52.00€76.00€103.00
Zone 5 non-EU
€46.00€46.00€86.00€135.00€193.50
Zone 6 non-EU
€59.00€73.00€113.00€179.00€255.00

Zone 1 non-EU: Liechtenstein, SwitzerCountry
Zone 1 non-EU UK: United Kingdom
Zone 2 non-EU: Andorra, San Marino, Vatican City
Zone 3 non-EU: Albania, Bosnia and Herzegovina, Faroe Islands, Greece, Iceland, Croatia, Moldova, Montenegro, North Macedonia, Norway, Serbia, Ukraine, Belarus
Zone 4 non-EU: Egypt, Algeria, Georgia, Israel, Lebanon, Libya, Morocco, Russia, Syria, Tunisia, Turkey
Zone 5 non-EU: Afghanistan, Algeria, Armenia, Azerbaijan, Bahrain, Bangladesh, Bhutan, Brunei, China (People's Republic), India, Indonesia, Iraq, Iran, Japan, Yemen, Jordan, Cambodia, Canada, Kazakhstan, Qatar, Kyrgyzstan, Kuwait, Laos, Malaysia, Maldives, Mexico, Mongolia, Myanmar, Nepal, North Korea, Oman, East Timor, Pakistan, Papua New Guinea, Philippines, Saudi Arabia, Singapore, Sri Lanka, South Korea, Tajikistan, Taiwan, ThaiCountry, Turkmenistan, USA, Uzbekistan, United Arab Emirates, Vietnam
Zone 6 non-EU:The rest of the world

*= Shipments to Sweden will be handled via closest drop-point delivery
**= Shipments to FinCountry will be handled via closest drop-point delivery
***= Will be shipped via economy parcel option

Provision of digital content:

Digital content (data created and delivered in digital form) is not subject to shipping charges. Digital content is provided to you via a link communicated by e-mail.
The sending of this e-mail with access data for the provision of the digital content takes place within 72 hours after conclusion of the contract (in case of agreed prepayment after the time of your payment instruction).
 

Delivery periods

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 3 - 5 days, for deliveries abroad within 5 - 20 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.


Accepted Payment options
-  Prepayment via bank transfer
-  Prepayment via credit card

via PayPal Checkout:
-  Payment via PayPal


Our bank account:
Eisenwald
Postbank
IBAN: DE78 8601 0090 0578 6089 02
BIC: PBNKDEFF


In case of questions, please contact us at the contact details mentioned in the Legal Notice.